good energy

Good Energy has said that its air source heat pumps are outstripping gas boiler benchmarks for efficiency by over four times. 

Ofgem has revealed that Good Energy and OVO Energy customers have been overcharged by almost £2 million.

Energy suppliers Octopus Energy, Good Energy and E.On Next have a paid a total of £8 million for delaying or failing to make statutory compensation payments owed to energy customers.

Due to rising wholesale costs across 2022, 100% renewable electricity supplier Good Energy saw revenue increase by 70.3% to £248.7 million over the course of 12 months.

​At the start of the week, the Department for Business, Energy and Industrial Strategy (BEIS) “named and shamed” a number of energy companies that had the lowest voucher redemption rates for the Energy Bills Support Scheme (EBSS).

The UK Government has called on Good Energy, Utilita and Scottish Power to increase Energy Bills Support Scheme (EBSS) voucher redemptions to ensure customers with prepayment meters are able to redeem £400 in support on energy bills.

Energy UK, the Local Government Association, the Federation of Master Builders and the National Housing Federation have called on the UK government to boost energy efficiency measures across British homes.

Good Energy has secured the services of heat pump installer Igloo Works for an initial sum of around £1.75 million.

All 17 energy suppliers need to do more to support “customers in a vulnerable situation” Ofgem has revealed as part of a Market Compliance Review.

​The energy sector has condemned the new windfall tax on electricity generators, announced in the Autumn Statement.