energy supplier

New data from ElectraLink has found a 79% increase in energy supplier switching in Britain last month compared to October 2022.

Under new rules introduced by energy regulator Ofgem, energy suppliers must publish their customer service rating provided by Citizens Advice.

Energy suppliers across the UK have expressed concerns on the levels of customer debt being accumulated because of the halt to warrant prepayment meter installations.

So Energy has revealed it is no longer exploring additional funding options, citing a fall in future wholesale prices, continued governmental support and ESB backing as a means of becoming more financially sound moving into 2023.

The High Court has approved the transfer of failed energy supplier Bulb to Octopus Energy following a judicial review earlier this week.

Failed energy supplier Bulb has confirmed a judicial review has been lodged that may delay the transfer of customers and employees to Octopus Energy.

The ongoing energy crisis is proving to serve as a catalyst for energy retailers to overhaul their technology platform and deliver transformational efficiencies.

All 17 energy suppliers need to do more to support “customers in a vulnerable situation” Ofgem has revealed as part of a Market Compliance Review.

Ofgem has found that the majority of energy suppliers have minor, moderate or severe weaknesses in their current practices towards customers.

Low winds over December are expected to lower Good Energy’s full year profits by a further £3 million.